Milestones and Payment
Every Superclean project is unique, but over the past 16 years we have learned a process that works very well. Below is a sample schedule of milestones for a typical, medium-sized project. We work with momentum so, if the client is readily available to review and provide input, we can get your new site online rather quickly.
Phase I: Project Planning
Because every project is unique, we try to get as much information up front so that we can give you a detailed Scope Assessment and accurate cost estimate. This is best accomplished by phone (or e-mail) interview with the client’s lead decision maker and follow-up. Because all of our sites are built to custom, having a consistent point-of-contact on both sides is considered best practice.
Ultimately, we really take the time at this stage to figure out the best solution for you. We offer you a proposal and upon agreement initial payment is made and work begins according to schedule.
Phase II: Design and Development
Design, functional development, and content gathering are concurrent efforts. You will be able to view design mock-ups and construction site as the project unfolds. At various points you will need to make decisions and give approval to keep the project moving forward. A detailed listing of client and Superclean deliverables is included in the contract.
Phase III: Site Launch
After refinements, testing, and client approval, the site is launched. If this is a Custom CMS or CRM/Intranet, there is usually a training period.
Phase IV: Post-launch Services
You either have a plan to go it alone or sign up for Superclean's webmaster support plan.
How much does a website cost?
Based upon an assessment of your needs (often requiring a conversation by phone, also known as a free consultation), Superclean will formulate a "Scope of Work" that spells out the estimated costs for your project. The costs are based on project hours -- a unit of work that includes all parts involved with a component, including development, aesthetics, and testing. There are never any hidden costs with Superclean. You will know what you are getting and exactly how much it will cost up front unless you choose to increase the Scope of Work.
Superclean invoices via Freshbooks, which allows our clients to pay by check, credit card, or Paypal. Visa and Mastercard payments are processed through Authorize.net. We can also help you set up your e-commerce and online payments.